Privacy Policy

1. Introduction

El Dorado Golden Retrievers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, including when you inquire about or purchase a puppy from us.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us via phone, text message, email, or through our website
• Inquire about available puppies
• Place a reservation deposit
• Complete a puppy purchase
• Provide updates about your puppy after purchase

This personal information may include:

• Full name
• Mailing address
• Email address
• Phone number
• Payment information (check details, transaction records)
• Information about your household, family members, and other pets
• Veterinary information
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Date and time of visit

This information is collected through cookies and similar tracking technologies. You may disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To communicate with you about available puppies and answer your questions
• To process your reservation deposit and puppy purchase
• To maintain records of puppy placements and ownership
• To provide updates, photos, and information about your puppy
• To fulfill our obligations under the Purchase Contract
• To ensure the welfare of our puppies and maintain contact with puppy owners
• To improve our website and services
• To comply with legal obligations
• To protect our legal rights and prevent fraud or abuse

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as:

• Website hosting providers
• Payment processors (if applicable)
• Email service providers

These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).

4.3 Protection of Rights

We may disclose your information when we believe it is necessary to:

• Protect our rights, property, or safety, or that of our puppies, customers, or others
• Enforce our Terms of Service or Purchase Contract
• Investigate potential violations or fraud
• Respond to claims that any content violates the rights of third parties

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control of your personal information.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you
• Correction: You may request that we correct inaccurate or incomplete information
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions
• Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Please note that we may need to retain certain information for recordkeeping purposes, to complete transactions, or to comply with our legal obligations.

7. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the contact information provided below.

8. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We will indicate the date of the most recent revision at the top of this page.

Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.

11. International Users

Our website and services are operated in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.

By using our website or services, you consent to the transfer of your information to the United States and acknowledge that the data protection laws in the United States may differ from those in your country of residence.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

El Dorado Golden Retrievers
Cameron Park, CA 95682
Phone: (602) 803-1531